PawNest Refund Policy

Thank you for shopping with PawNest. This Refund Policy explains how to contact us about a refund for an order placed on our store at cek2b6-bd.myshopify.com. All prices shown on our store are in USD.

Contact us before returning anything

You must contact PawNest before sending anything back. Email us at taronflimac3@hotmail.com first, and we will reply with the next steps. Please do not ship an item to us before you have contacted us.

What to include in your email

• Your order number.
• The item or items you are asking about, for example an item from our Pet Nests, Pet Leashes, Pet Feeding Tools, or Grooming & Bath collections.
• A short description of the issue.
• Photos of the item and its packaging, where relevant.

Damaged or incorrect items

If an item arrives damaged, or if you received something different from what you ordered:

1. Take photos of the item, the packaging, and any labels as soon as you notice the problem.
2. Keep the item and its packaging with you.
3. Email taronflimac3@hotmail.com with your order number, the photos, and a brief description.
4. Do not send the item back before you have contacted us and received instructions from us.

We will review the information you send us and reply by email with the options available for your order. Please wait for our reply before taking further action.

Refund questions

If you have a question about a refund, or if you are unsure whether your situation applies, email us at taronflimac3@hotmail.com before returning anything. We will confirm the next steps with you by email.

Return address: 1000 W 8TH ST 1505, LOS ANGELES, CA 90017, United States. Please contact PawNest at taronflimac3@hotmail.com before sending any return so we can confirm the return instructions. This policy applies to orders placed on cek2b6-bd.myshopify.com. If anything in your order is unclear, contact us at taronflimac3@hotmail.com before you return an item.